NikoHapa is a brand new mobile service based in Nairobi.
We are leveraging location and SMS-based technologies to provide retail customers
of all sizes with a novel way to engage and understand their clients, as well as
drive new and existing business.
We're a small, energetic startup, and we're looking for extremely motivated individuals
to help scale an already successful product.
Role Objective/SummaryTo consistently provide excellent customer service to accounts, as well as represent
partner needs to the company.
In addition, build relationships with clients to encourage new and repeat business
opportunities.
Duties and ResponsibilitiesUnderstand company capabilities, products and services, and effectively communicate
all offerings to the client.
Sell and service NikoHapa customer requirements in customer’s full range of products
Manage full process of the sales from cold calling, presenting, negotiating and
closing deals
Process and manage paperwork and correspondence related to all accounts.
Ensure orders are invoiced and processed
Providing training to new entrants
Responsible for customer relationships and meeting clients’ expectations.
Provide regular two-way communication between the partner and the company.
Provide strong representation and set proper client expectations.
Collect all outstanding payments with the allocated accounts.
Regularly visit accounts to ensure sustenance of a good relationship.
Ensure that client issues are dealt with in an efficient manner, informing
management of any problems that may arise.
Qualifications & RequirementsDiploma in sales and marketing from a recognized institution.
2+ years of experience in a sales role
Aggressive and presentable
Good communication skills, presentation skills, interpersonal skills
Apply Now
Send your CV and 2 references (preferably from sales roles) to jobs@nikohapa.com
by no later than Friday, Oct 21.
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