Customer Service Job in Multinational Company

Multinational
Company Customer
Service Executives
(50) Jobs in Kenya
An upcoming Multinational
company with over 56 branches
all over the world wishes to
recruit 50 Customer Service
Executives to serve in our new
East Africa office being opened in
Upper Hill Nairobi with plans of
opening another office in
Mombasa and Dar-es-salaam by
November this year.
Customer Service Executive
50 Positions

Duties and Responsibilities:
*To provide
excellent
customer service
in sales and after-
sales situations
*To respond to
general customer
inquiries and
complaints in a
timely manner
and to resolve
issues to
satisfaction of
customer based
on company
policy
*To project a
professional
company image
Accurately
respond to
questions and
assist customers
with company's
code of ethics,
registration mode,
training on right
product usage,
product codes.
Assist customers
with their billing
and payments
needs and
accepting
payments
*Sell multiple
beauty products
and accessories.
*Maintaining a
professional
appearance,
behavior, and
conduct
Effectively work
with peers in a
team focused
environment
Perform other
duties as required

Qualifications:
Minimum of a
Diploma in a
relevant field such
as Marketing, IT,
PR, Business or
related fields from
a recognized
University or
College.
The right
candidates
should also have
experience in
customer service
with excellent oral
and written
communication
skills and
demonstrated
ability to work
closely with
others.
He or she must
also be medically
fit.
Both genders are
encouraged to
apply

Skills and Competencies:
*Responsible,
trustworthy, and
personally takes
responsibility for
actions/
consequences of
all staff of
business hall
*Able to handle
and difficult
situations under
pressure with
grace and
efficiency
*Great
communication
skills, listening
skills, loves a
challenge, can
perform under
pressure with
limited
supervision
*Professional
appearance and
the willingness
and ability to work
evenings and
weekend shifts as
needed
*Pleasant personality.

Terms of Employment:
Contract, with possibility of
conversion to permanent and
pensionable terms subject to
satisfactory performance.
Other terms are negotiable,
commensurate with
qualifications and experience.

If you meet the above
requirements, send in your CV
stating your current
remuneration and day time
telephone contact to
hr@marykayafrica.com

Only those who qualify will be
contacted.

Candidates are encouraged to
check their emails often