Darubini hotel in Watamu is looking to fill 15 positions of customer service agents in their hotel. Here are the qualifications they are looking for;
1. Must be a holder of a Degree/Diploma in Business Administration or any other related field.
2. Possess excellent communication and interpersonal skills.
3. Have the ability to communicate in an honest, articulate and composed manner.
4. Be knowledgeable on the basic customer service practices and principles.
5. Have the ability to resolve conflict amicably.
6. Show high levels of professionalism, enthusiasm and a ‘can do’ attitude
7. Have the ability to prioritize and work with a sense of urgency
8. Have the ability to work with diverse groups and people from various backgrounds.
9. Must be able to effectively handle stressful situations
10. Have the ability to work under minimum or no supervision at all.
11. Have great analytical skills.
12. Possess excellent negotiation and conflict resolution techniques
13. Be one that is patient and accommodative.
To apply for this position, send an email to vacancies@darubinihotels.com, attaching your;
1. Curriculum Vitae (C.V.)
2. A letter of application
3. A brief cover letter expressing why you feel best suited for this position.
The deadline for receiving all applications is on the 15th of April 2011 at 5.00pm.
Adapted from: http://bikingtraining.com/graduatetrainee/customer-service-agents-wanted/
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