Title: Office Manager
Reporting To: Directors
Position Description:
Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency
Key Areas Of Responsibility:
- Ensure security and confidentiality of data.
- Managing filing systems;
- Developing and implementing new administrative systems, such as record management;
- Design and implement office policies and procedures and ensure office policies and procedures are being adhered to.
- Handling sales enquiries
- Supervise office staff
- Monitor and record long distance phone calls
- Prepare time sheets
- Control correspondences
- Review and approve supply requisitions
- implementing and promoting equality and diversity policy;
- writing reports for senior management and delivering presentations;
- Coordinating installation of tracking devices to above clients.
- Scheduling of installation tasks to all technicians.
- Manage the control room personnel to ensure Installation done, Relevant Documents, login credentials and customer advised.
- Coordinating Front Office to ensure dispatch of customer documents are done on time
- Ensuring all Employees hand in their daily, weekly, and monthly reports.
- Preparing Installations Summary reports.
- Coordinating customer complains feedback& solution delivery.
- Ensuring customers are offered the service as promised i.e. login cards, sales agreement customer training etc.
- Issuing monthly Performance reports.
Job Specifications
- Highly IT literate
- Relevant education
- More than 4 years experience as office administrative manager
- Excellent Communication Skills both verbal and written.
- Good analytical skills and the ability to impart detailed data to others
- Interpersonal skills to build and maintain relationships with other staff at all levels
- Methodical, systematic approach with a good eye for detail
- Ability to deliver by planning work and setting targets for the achievement of objectives
- Ability to think strategically
- Self motivated
- Creative thinker
- Innovative
Remunerations: Kshs. 60,000 pm
Send detailed application to careers@kcr-hr.com .
The position is to be filled immediately.
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