Radio Control Call Centre
20 Radio Control Call Centre Agents urgently required
Do you have a clear accent and outstanding phone etiquette with flexibility to work on shift basis?
Our client, a leading provider of security solutions to high-end market in East Africa is recruiting Radio Control Call Centre Agents.
You will be responsible for:
• Responding to all calls made by clients and dispatching technical personnel in a timely manner to
customers’ requests on security related issues
• Serving as a link between the technical team and the customers by providing support over the phone
• Coordinating activities between different personnel to provide prompt response to an emergency situation
• Informing clients by explaining procedures, answering questions and providing information
• Handling all incoming phone calls for the security related issues at the customers’ sites
Skills and competencies
• At least a Diploma in Communications, Public relations or any related field
• A minimum 1 year experience in call centre/control room
• Must have a rich clear English accent
• Outstanding phone etiquette
• Highly flexible to work on shift basis
• Should have energy and positive attitude
• Knowledge of radio language is an added advantage
Interested and you can speak in a rich clear accent with energy and confidence? Call us for a voice test ONLY on Monday 29th October 2012 between 9.00 am and 3.00 pm for a voice test and interview appointment.
Call 0702 152 674 on Monday 29th October 2012 ONLY for a voice test.
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