Operations Manager Job(Salary Range Kshs 80,000 - 100,000)

Operations Manager (Salary range Kshs.80,000 -100,000/=)

Our client is an established company of over 14 years dealing with high quality car security products, car accessories, fleet management solutions and satellite tracking solutions.

We are seeking applications from highly energized individuals to fill the position of Operations Manager. The role reports to the Managing Director and is responsible for the operational
effectiveness of the company’s support functions namely:  IT, Technical, Operations and Customer Service.

The duties and responsibilities for the position include the following:
•    Operations Management: Maximization, improvement and efficiency of existing Systems and Processes
•    Management of Information: Collection, storage and utilization of data/ information generated and generation of feedback from all areas.
•    Improvements of coordination and communication between support and business functions.
•    Development and implementation of operations policy
•    Short and Long-term planning, including an initiatives geared toward operational excellence and improved customer satisfaction.
•    Management of Operations budgets and work plans
•    Supervision of the operational team in conjunction with the respective heads of departments.
•    Oversee monthly and quarterly assessments and forecasts of organization's general performance against operational goals.
•    Ensure that the KPI’s for the functions are met by conducting random appraisals and evaluation

Minimum Criteria
•    Degree in strategic management or any other business related field
•    At least 4 years experience in Operations Management with demonstrable administrative and organizational skills
•    Experience in the motor service sector will be an added advantage.
•    Comfortable working in a garage environment
•    Hands on leadership and people management skills with ability to work with people of all education and exposure levels.
•    Excellent computer skills and proficient in excel, word, outlook and ERP
•    Strong team ethic, focused on creating synergies within the team and influencing the team towards a common purpose.
•    Effective negotiation and communication skills: both written and spoken.
•    Clear demonstration of ‘street smarts’ or common sense in problem solving within legal and regulatory requirements.
•    Generating new thinking to complement the business owners in taking the business to the next level.
•    A demonstrated commitment to high professional ethical standards and a diverse workplace

Please forward an application letter indicating your suitability to this role, together with a copy of your updated resume, and your current salary and benefits package to: info@peopleinsightslimited.com before Wednesday 24th October 2012.

Only shortlisted candidates will be contacted.