BUSINESS DEVELOPMENT EXECUTIVES IN KENYA

Category: Sales & Marketing
Location: Nairobi , Kenya
Employment Type: Full -Time / Part -
Time
Job Summary:
We' re looking for experienced ,
customer focused, leaders with
customer service management
experience and
a strong process orientation . The ideal
candidate will have outstanding
people skills to employ in our service
driven environment .
This person must exemplify
professionalism, have excellent
communication skills , and be a team
player. Person must be extremely
detail -oriented and possess strong
problem solving skills.
The Business Development Executive' s
purpose is to interact with customers
to provide and process information in
response to enquiries, concerns and
requests about the company 's
services

DESCRIPTION :
RESPONSIBILITIES
* Coordinate project schedules with
Sales and Operations staff .
* Implement and champion quality
control procedures to ensure
accuracy of all work .
* Participate in regular team meetings .
* Lead and develop new products for
each region .
* Continually strive to increase
productivity rates through process
improvements, training and increased
automation of tools and techniques .
* Attend to clients by responding to
enquiries and questions promptly as
well as by providing effective and
timely resolution of member issues;
* Identify, research , and resolve
customer issues using available
resources within the company ;
* Identify and escalate priority issues;
* Undertake necessary communication
and administrative tasks as well as
liaising with other departments to
resolve member issues;
* Obtain customer information and
update member contact records and
changes in the existing databases ;
* Maintain records of client ' s
transactions and prepare relevant
reports ;
* Prepare customer invoices and
coordinate financial support to
manage account
* Mentor , coach, and help develop
other sales representatives
* Serve as role model in team- based
behaviors and share knowledge ,
information and expertise

REQUIREMENTS:
QUALIFICATIONS
* University graduate / Diploma
* Proficient in MS Office suite
applications, Internet
* Applicants must not have sales
restrictions or non -competes in
insurance in Kenya , Tanzania , Uganda
Accounts , or must disclose them at
application .

PERSONAL ATTRIBUTES
* Ability to identify problem issues and
determine the appropriate course of
action/redirection within department
guidelines required to resolve issues.
* Willingness and ability to learn and
utilize contact centre support
applications to efficiently assist
customers and agents.
* Attention to detail , able to organize
and prioritize work .
* Good interpersonal skills with a
pleasant and friendly disposition .
* Excellent verbal and written
communication skills .
* Confident and able to work under
pressure.
* A team player; proactive in
anticipating potential needs or
problems of customers .

If you believe you are a team player
and would be a valuable resource to
this ever growing brand, kindly update
your detailed CV stating your daytime
telephone contacts and email to
sales.job@daterinsurance.com .
To apply send your CV to
sales.job@daterinsurance.com and
check immediately for confirmation .

You will receive an email with the
subject Re: Your mail to
sales. job@daterinsurance.com which
you must follow instructions refereed
to in email .