STANDARD GROUP CUSTOMER CARE ASSISTANTS JOBS IN KENYA

The Standard Group, a multi -media
house comprising of the Standard
newspapers, KTN , Radio Maisha ,
PDS and Outdoor Media Services
seeks to strengthen its
Administrative function .
As part of our strategy to further
strengthen and consolidate our
lead, we are looking for dynamic,
outgoing and self driven
professionals who can join our
Administration team as Customer
Care Assistants .

KEY RESPONSIBILITIES
*To be familiar with
the Company 's
business, products ,
the Group officers
and what they do so
as to direct visitors to
the right office /
officer.
*To receive all visitors
to the office in a
pleasant and
courteous manner
and to direct them to
the appropriate
officers .
*To process letters/
reports and other
correspondence that
may be assigned by
designated officers
from time to time .
*To be in charge of the
Reception area and
ensure that the area
is kept clean and tidy
at all times .
*To receive mail and
parcels delivered to
the Reception and to
ensure that they are
delivered to the right
officer without delay .

QUALIFICATIONS
*Diploma in Business
Management,
Administration or
related field.
*Training in Customer
Service or Public
Relations .
*Minimum of 1 year
telephone experience
in a busy
environment.
*Proven experience in
public relations and
ability to deal with
people at all levels .
*Well developed
communication skills,
both written and
verbal.
*Typing speed of
between 40 - 50 wpm .

PERSON SPECIFICATION
Applicants for the position should
have the following personal
specifications:
*Good interpersonal
skills.
*A team player.
*Flexible and ability to
work odd hours.
*A well disciplined all
rounded person .

Interested applicants should send
their applications and detailed
curriculum vitae to the address
below not later than 10 th August
2011.
Manager HR & Administration ,
Standard Group Limited ,
P. O .Box 30080- 00100,
Nairobi .
Or email at -
customercare@standardmedia.co.ke

If you do not hear from us by 31st
August 2011 you may consider your
application as having been
unsuccessful .