The United States Embassy Kenya has
jobs for two Visa Assistants.
The incumbent screens a high volume
of cases, documentation and
information from a variety of sources
(public counters, National Visa Center,
Department of Homeland Security,
other Posts, mail and phone calls).
The incumbent organizes and tracks
visa requests according to a relatively
complicated set of laws and
procedures so that the Consular
Officer can make decisions and
ensure that the legal requirements of
the application have been met.
Receives work assignments and tasks
according to standard operating
procedures and then inputs relevant
data into an established process.
The incumbent also tracks the status
of Immigrant Visa cases through a
computerized process, which includes
printing visas, putting the visa packet
together and filing accordingly and
ensuring that the immigrant visa
applicant receives the visa
expeditiously.
The jobholder translates in Swahili
and Somali for interviewing Officers in Visa cases and when providing
American Citizen Services (ACS) and
DHS. Inform Officers on culturally
appropriate queries; assess
conformity of client’s claims within
religious and cultural boundaries and
advice appropriately on the same.
Review all form of vernacular
documentation like e-mails and letters
to ascertain the existence of claimed
relationships for appropriate decision
making by Officers.
Assist Fraud Prevention Unit (FPU) on
Somali cases requiring further
questioning or follow-up.
REQUIREMENTS :
* Bachelor’s degree in International
Relations, Law, Business Management
is required.
* Four years experience in an office
environment translating for the public
as needed, handling administrative
related duties and providing customer
service is required.
* Level IV English, Level IV Kiswahili
ability is required and Level V Somali
ability is also required.
* Must have strong writing skills.
* Must have strong computer skills in
Microsoft word, Excel, and Power
point.
Those fulfilling the requirements of
the position should fill an Application
for Employment Form found on:
http://nairobi.usembassy.gov/root/
pdfs/emplyform.pdf
and submit their
application together with a detailed
CV, and supporting documentation
e.g. certificates via mail before July 8,
2011 to the following address:
Human Resources Office
P. O. Box 606
Village Market
00621 Nairobi, Kenya
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